The learning measurement process is complex for most organizations. It is difficult to obtain good measurements of the true value of training. By tying training results too closely with the most measurable metrics, organizations risk finding worth only in the lowest-level forms of training. But ignoring business metrics altogether risks wasting money on poorly designed training programs.

Organizations can use C3's learning measurement consulting services to:

• Identify the underlying business objectives of training programs.
• Design instruments and assessments for learning measurement applications.
• Validate and test the reliability of instruments involved in the learning measurement process.
• Conduct reliability studies on questions.
• Help build new levels onto an existing learning measurement system.
• Assist with the installation and use of the CompleteROI Learning Measurement System.
• Identify the costs associated with training and learning programs
• Identify drivers that can be used to estimate the financial return of training programs

Please contact C3 for more information about our consulting services.