C3 Employee Feedback solutions are custom-designed solutions for surveying employees, measuring sentiment, and identifying new inititiatives.	Employee Feedback reports are designed specifically for the needs of particular organizations, and are much more comprehensive than what can be obtained from off-the-shelf survey tools.

C3 Employee Feedback solutions are customized tools for surveying employees and measuring job satisfaction, productivity and performance, and other factors.

C3 Employee Feedback solutions enable companies and organizations to:

• Obtain detailed and accurate information about employee sentiment.
• View data with customized insightful reports that are much more detailed than what can be obtained from generic survey solutions.
• Rely on C3 to provide assistance in developing custom questions and reports that extract important and relevant information
• Use C3 to statistically analyze data after it has been collected.

What are C3 Employee Feedback solutions?

C3 Employee Feedback solutions are survey tools customized to solicit and report specific types of employee information. Companies use C3 Employee Feedback solutions to solicit areas for improvement, new initiatives, and satisfaction levels from employees in a way that maintains employee privacy.

How are C3 Employee Feedback solutions different from other employee feedback
and generic survey offerings?

C3's Employee Feedback solutions offer important advantages over competitors' products:

• Confidentiality: C3 runs its Employee Feedback solutions using an ASP model (C3 hosts the survey on its own site). Since C3 is an external party to the company, employees are more likely to be candid in their responses than on an employer-run survey site. Responses can be summarized by department or administrative unit so as to protect individual anonymity.
• Improved Response Rates: Web-based surveys are easy to complete. However, C3 can also accommodate those who prefer to use other formats for completing the survey, such as paper survey forms. By making the process easy, we can enhance response rates.
• Speed and Cost Effectiveness: Surveys that are primarily Internet-based are faster and much less costly to administer and process than traditional paper and pencil surveys or in-person interviews. Because C3 has strong expertise in the custom design of surveys, we can implement a custom employee feedback survey for an organization at far less expense than it would take for most IT departments.
• C3's Expertise: C3 has strong experience in psychometrics and survey design. Our statisticians will evaluate the responses and issue a report in plain English so that it is accessible to a nontechnical audience. Because we have implemented many employee feedback surveys and reports, we can offer organizations detailed insight into the most important factors to measure and how to best extract meaningful data.
• Customized, Detailed Reporting: C3's reports go far beyond what is available in a generic survey tool. C3 can work with organizations to design reports that correspond directly to their performance drivers.

How does C3 ensure the anonymity and privacy of
employee feedback participants?

To access C3's employee feedback solutions, users go to (or are redirected to) a C3 website. Employees are likely to be more forthright when using a website that cannot potentially track personal information. SSL is used to protect all employee submissions, so outsiders cannot intercept them. Corporations can choose to display clear privacy policies that outline exactly how information will be use. Information is only reported in group aggregates, and C3 works closely with corporations to establish thresholds so that these groups do not inadvertantly reveal personal information.

What support offerings does C3 have for corporate administrators and end users?

C3 offers US business-day quick-response telephone support for corporate administrators, and next-day callback support during off-hours. For end users, C3 can offer limited email support. Additional support offerings are available. Please contact C3 for more details.

Do C3 Employee Feedback solutions work in international regions and languages?

C3 Employee Feedback solutions work in multiple international regions and languages, and they can be distributed to employees in multiple regions and languages simultaneously. Ordinarily, corporations provide translations of employee feedback material to C3, which incorporates them into the offering.

Can C3's solution scale to very large numbers of employees?

C3's employee feedback solution has been used for hundreds of thousands of surveys and scales easily to large organizations.

Pricing depends on desired levels of customization and usage. Please contact an account representative for a quote for your organization.